Privacy policy & Cookies policy: updated January 2022


This Privacy and Cookies Policy (“Policy”) describes how Matchbox XR Ltd (“Matchboxxr,” “we,” or “us”) collects, uses and discloses your personal information. This Policy applies to information we collect when you use our websites, web application, contact forms and any other online products and services where this Policy is posted (collectively, the “Services”).We may change the provisions of this Policy at any time and will indicate when changes have been made by revising the date at the top of this Policy.

We encourage you to review the Policy whenever you access the Services to make sure that you understand our information collection, use and disclosure practices. If we make material changes to this policy, we will provide you with additional notice of such changes.On January 7, 2022, Matchboxxr wrote this Policy: (1) to clarify where we may host, process, and transfer data we collect when you use the Services; (2) to inform you of your ability to disable certain types of cookies, other similar tracking technologies, and analytics services.

Privacy policy

Collection and Use of Personal Information

There are three ways we may collect and use information about you:1. Information you voluntarily provideMatchboxxr collects the information you voluntarily provide, such as when you: (1) request Beta access; (2) make an account; (3) participate in events or promotions; (4) send questions or comments via e-mail or live chat to Matchboxxr customer support; (5) apply for a job with us online; (6) participate in research; (7) purchase a product or service; or (8) otherwise communicate with us through or about the Services. Some of this information will be personal information and Matchboxxr will only use it for the purposes for which you provide it.

For example, if you provide your email address when you contact us about a fault, we use your email address to help you with that issue. The types of personal information that you provide may include your name, e-mail address, telephone number, postal address, payment card information, and other contact or identifying information that you choose to provide.2. Information sent to us by your web browserEvery time you visit this website/web app we store details of your visit, including your IP address.

The use of this data is primarily for statistical and monitoring purposes and helps us to evaluate use and performance and improve the content of the website/web app. For more information please scroll down and and read our Cookies section of this policy.3. Information generated by your deliberate use of our Services

Matchboxxr stores, processes and maintains projects and files that you create and/or upload using the Services (and possibly also previous versions of your files), including Matchboxsr projects that you create, any uploaded 3D files, and other data related to your account in order to provide the service to you.

Sharing and retention of Personal Information

We do not sell, rent, or exchange the personal information we collect from you with any third parties outside of Matchboxxr without your consent. Where we internally share your personal information among colleagues, they will use your information in a manner consistent with the purposes for which it was collected and consistent with this Privacy Policy and all applicable protection and privacy laws.

We will only disclose your personal information to third parties to: comply with the law or regulatory authorities, enforce or apply our terms of business, protect our rights and those of our users, or with your consent. In such cases we will take appropriate steps to protect your personal information.

Matchboxxr may provide your personal information with third parties we hire to perform support services for us. Where third parties are required to use the personal information we share with them only to perform services on our behalf and to treat your personal information as strictly confidential. Matchboxxr retains the personal information collected on the Website only as long as necessary for the purposes for which it was collected, or as permitted by applicable law.


All the data we collect from you on the Services is protected against unauthorized access. We maintain appropriate security measures and procedures in place in our physical facilities to protect against loss, misuse or alteration of information that we have collected from you on the Services. We will not be responsible for breaches of our security beyond our reasonable control.

Links to Third Party Sites

Where there are links on the website to other sites, not operated by Matchboxxr, the content of those linked sites is not covered by this privacy policy and is not endorsed by Matchboxxr. These other sites will have separate privacy and data collection practices. We do not have responsibility or liability for these independent policies nor for the content, security or privacy practices of those other sites.


By using the Services, you signify your agreement to be bound by the Matchbox XR Ltd Privacy Policy. If you do not agree with any term in this Policy, please do not use the Services or submit and personally identifiable information.

Cookies Policy | How your cookies are used

The Matchboxxr online services may use visitor 'cookies'. These cookies are small files of letters and numbers that our website puts onto your computer if you agree. Cookies enable you to personalise your experience on our site (if these features are available to you). They also help us measure the effectiveness of our external ads and online searches, tell us which parts of our website people have visited and their country of origin and provide insights into user behaviour so we can improve our communications and services. And we use them to optimise provided interest-based advertisements online, from what we learn during your website visit.

For more information about cookies visit:

However, these cookies do not provide personal information such as name, date of birth, home address, email address or telephone number.Because cookies are used throughout our websites, disabling them may prevent you from using certain parts and features of the sites correctly.

We use the following categories on our websites and other online services:

Strictly Necessary Cookies | Performance Cookies | Functionality Cookies

Category 1—Strictly Necessary Cookies

Some cookies are strictly necessary in order to enable you to use our website and its features correctly. Without these cookies, we would be unable to establish the number of unique users of our website or provide certain essential features.

Category 2—Performance Cookies

These cookies collect information about how you use our website, such as which pages you go to most, and web app. This data may be used to help optimize our Services and make them easier for you to navigate. These cookies are also used to let our Affiliates know if you came to one of our websites from an affiliate and if your visit resulted in the use or purchase of a product or service from us, including details of the product or service purchased. These cookies don’t collect information that identifies you. All information these cookies collect is aggregated and therefore anonymous. We may share some of this anonymous, agregated data with an agency to assist, such as with web design. We'd likely use a third party plugin (e.g. Hotjar) to assist with the collection of some of this data.

Category 3—Functionality Cookies

These cookies allow our website to remember choices you make while browsing. For example, they may be used to keep track of what featured content has been viewed to avoid repetition. They also allow us to test different design ideas for particular pages, such as our Homepage. We may share some of this anonymous, agregated data with an agency to assist, such as with web design. We'd likely use a third party plugin (e.g. Hotjar) to assist with the collection of some of this data.

Please get in touch if you have any questions.

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Privacy Policy & Cookies Policy